What is Online Dispute Resolution (ODR)?
Colm Brannigan has been involved in ODR since the early 2000’s and is the author of a chapter on ODR in the CCH ADR Practice Manual. Today, it just makes good sense to consider ODR. ODR is an Alternative Dispute Resolution (ADR) process using the internet as a platform for communication and information exchange. ODR can be similar to to offline ADR, although the techniques used vary due to the characteristics of the electronic environment. Several models of ODR are fully automated processes.
ODR Services Provided by MediateDispute.com using Zoom Technology as a Platform
Why Choose ODR?
ODR presents opportunities for resolving disputes across distances without the costs of moving people or documents around. It allows dispute resolution and technical expertise to be used anywhere.
Online Dispute Resolution (ODR) can be used in any type of dispute. ODR processes can be used to resolve both business-to-consumer and business-to-business disputes.
Participants do not have to set up an account to use Zoom.
ODR provides real opportunities for dispute resolution practioners and clients.
In a world where we now carry out a significant number of our day-to-day tasks online, it makes good sense to resolve our disputes the same way.